Customer Relations Representative, State Farm Agent Team

Job overview

The Customer Relations Representative, State Farm Agent Team role is onsite in Cleburne, TX. Compensation is $50,000–$60,000 per year. Crystal Plaster’s State Farm agency describes a collaborative, people-focused team committed to supporting customers and the community. The representative helps deliver customer experiences that support the agency’s growth by answering inquiries, explaining policy information, assisting with policy updates, and processing claims. Accurate interaction records and coordination with agency colleagues help customers receive timely support.

What you'll do

• Answer customer inquiries and provide policy information
• assist customers with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer relations representative

cleburne tx

crystal plaster state farm agent

full-time

$50k–$60k/year

customer service

insurance policies

claims processing

policy updates

spanish preferred

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA
• performance-based bonus
• paid time off
• health insurance
• training and development
• flexible schedule
• opportunity for advancement.

Why this role

Spanish bilingual ability is preferred. Benefits listed include Simple IRA, performance-based bonus, paid time off, health insurance, and training and development.

About the employer

Crystal Plaster - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.