Training Specialist (Onboarding)
Compensation
$60k – $65k /yr
Employment type
Full-time
Work setting
On-site
Location
Scottsdale, AZ
Schedule
Day shift
Posted
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Job overview
The Training Specialist (Onboarding) is a full-time, hybrid role based in Scottsdale, AZ, with travel to Phoenix and Nogales, MX. Compensation is $60,000–$65,000 per year, supporting a contact center in the home services industry. This role exists to shape team performance by leading classroom sessions, creating engaging training content, and partnering with Quality and Operations leaders to ensure every agent is set up for success.
What you'll do
- Deliver high-impact training to new hires.
- Facilitate ongoing development sessions to reinforce skills.
- Design and update training materials including presentations, manuals, and e-learning modules.
- Build interactive learning activities like role-plays and simulations.
- Monitor trainee performance and collaborate with QA and supervisors.
What we're looking for
- Skills & competencies
- full-timeday shiftscottsdale aztalent quotienttraining specialistonboardingcontact centerhybrideducationtraining$60k-$65k/year
- Work arrangement
- Weekend coverage required
Benefits & perks
- Competitive benefits package.
Why this role
Hybrid role, contact center focus, home services industry.
About the employer
Talent Quotient is hiring for this role. Industry: Professional and Management Development Training. Sector: 61.
Additional details
- Industry sector
- 61
- Industry
- Professional and Management Development Training
- Occupation code
- 13-1151.00
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Listing ID: 8d5d0306-2802-4d31-9741-f060c1c8e578