Technical Services Engineer, PACS

Job overview

The Technical Services Engineer, PACS role is remote. The posting lists a salary range of $75,000–$100,000 per year. RadNet's DeepHealth platform supports healthcare imaging and workflows. The engineer provides technical support for PACS and healthcare IT systems, resolving escalated issues and coordinating customer projects. The role contributes to reliable customer operations through troubleshooting, system maintenance, training, documentation, and collaboration with internal technical teams.

What you'll do

• Provide second-level PACS and healthcare IT support
• respond to customer inquiries
• coordinate projects and customer communications
• collaborate with IT, Product, Engineering, and Project Management
• triage support queues and assign tickets
• document incidents and system changes
• contribute to process improvement and root-cause analysis
• perform PACS updates, upgrades, and maintenance
• support cloud integrations
• train customers and users.

What we're looking for

Skills & competencies

technical services engineer

pacs

radnet

remote

$75,000–$100,000/year

healthcare it

technical support

radiology workflows

dicom

hl7

cloud integrations

on-call rotation

occasional travel

Work arrangement

• Weekend coverage required

Why this role

The posting requires at least five years of IT support experience and three years in healthcare- or radiology-focused technical support, or equivalent relevant qualifications. It notes occasional travel may be required and flexibility to participate in on-call rotations as required.

About the employer

RadNet is hiring for this role. Industry: Diagnostic Imaging Centers. Sector: 62.