Retail Assistant Manager, T-Mobile Store

Job overview

The Retail Assistant Manager position is onsite in Grand Rapids, MI, and the feed lists pay of $14–$16 per hour. United Wireless operates wireless retail locations and describes a mission centered on customer loyalty and team development. The assistant manager works with the Store Manager to coach the sales team, support store operations, and help meet sales and customer satisfaction goals. The role contributes to a customer-first store experience through team development, merchandising, and operational oversight.

What you'll do

• Coach and develop Sales Representatives
• manage customer wait times
• guide team members on sales and service
• maintain the store and visual displays
• ensure compliance with retail procedures
• support use of store systems
• monitor key performance indicators
• assist with expense and discount controls
• and contribute to sales, operational, and customer satisfaction goals.

What we're looking for

Skills & competencies

retail assistant manager

t-mobile

wireless retail

store operations

sales coaching

customer service

grand rapids mi

united wireless

$14–$16/hr

visual merchandising

team leadership

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• short- and long-term disability
• life insurance
• paid time off
• employee phone service discount
• and additional T-Mobile perks.

Why this role

Full-time employee benefits listed include health, dental, and vision insurance; short- and long-term disability; life insurance; paid time off; employee phone service discounts; and additional T-Mobile perks. The description requires a flexible schedule.

About the employer

United Wireless is hiring for this role. Industry: Agents for Wireless Telecommunications Services. Sector: 51.