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Customer Service Representative

Carvana · Tempe, AZ · Customer Care

Compensation

$20 – $20 /hr

Employment type

Full-time

Work setting

On-site

Location

Tempe, AZ

Schedule

Day shift

Posted

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Job overview

The Customer Service Representative is an onsite role based in Tempe, AZ, with a pay range starting at $20 per hour. This position serves as a Customer Care Advocate for Carvana, building relationships with customers throughout their car-buying journey. The role exists to provide empathetic and expert support to customers via phone. It contributes to the company's goals by making the car-buying process simple and seamless while utilizing AI tools to enhance efficiency.

What you'll do

  • Build relationships with customers via inbound/outbound calls
  • guide customers through buying/selling processes
  • problem-solve using AI tools
  • review and verify customer documentation
  • maintain high-quality interactions
  • adapt to new technology and product updates.

What we're looking for

Skills & competencies
full-time
day shift
tempe az
customer service
advocate
carvana
onsite
$20/hr
no on-call
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Medical, Dental, Vision (100% premium paid), 401(k) matching, PTO, Tuition reimbursement

Why this role

Includes a clear pay progression path and integration with AI co-pilot technology.

About the employer

Carvana is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.

Additional details

Industry sector
56
Industry
Telemarketing Bureaus and Other Contact Centers
Occupation code
43-4051.00
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