Front Desk Agent — Mid and Evening Shifts

Job overview

The Front Desk Agent role is onsite in Minot, ND. Compensation is not specified. Palette Hotels describes a focus on hospitality careers, associate development, and a team-based culture. The agent supports guests from check-in through check-out and helps maintain a positive guest experience. The role also supports front desk operations through complaint resolution, communication with hotel departments, and assistance with night-audit duties and reports.

What you'll do

• Follow security, emergency, fire, health, and safety procedures
• manage, record, and resolve guest complaints
• support the Night Auditor with front desk and accounting duties
• produce nightly reports as required
• communicate guest requests and room changes to departments
• maintain effective working relationships across hotel areas.

What we're looking for

Skills & competencies

front desk agent

hotel guest services

guest check-in

guest check-out

complaint resolution

night auditor support

nightly reports

hotel operations

minot nd

palette hotels

mid shift

evening shift

Work arrangement

• Weekend coverage required

Benefits & perks

• Health benefits, training and development programs, and opportunities for promotion within the organization.

Why this role

The posting specifies mid-shift and evening-shift hours and support for the Night Auditor.

About the employer

Palette Hotels is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.