Customer Service Representative, State Farm Agent Team

Job overview

The Customer Service Representative role is onsite in Wichita, KS, and pays $30,000–$45,000 per year. The State Farm agent team aims to provide customer experiences that support the growth of its insurance agency. The representative answers customer questions, assists with policy changes, processes claims, and maintains interaction records. The role helps customers navigate insurance needs while coordinating with agency colleagues and anticipating community members’ needs.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

wichita ks

russ herman state farm agent

full-time

insurance

policy information

policy changes

claims processing

customer records

customer relations

$30k–$45k/year

401(k) match

paid time off

training

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) matching, performance-based bonus, paid time off, and training and development.

Why this role

The posting describes potential internal growth opportunities for driven and sales-minded candidates.

About the employer

Russ Herman - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.