Customer Service Manager

Job overview

The Customer Service Manager role is onsite in Arden, NC. Compensation is not specified; the pay range in the description contains unpopulated placeholders. The role supports Canteen's food, service, and workplace experience solutions for client companies.

What you'll do

• Conduct site visits and support client retention
• assist branches with grand openings
• monitor compliance with account standards
• develop and implement action plans
• work with local management on incremental sales and profitability
• improve customer retention and point-of-sale experience
• identify pricing and product opportunities
• uphold merchandising standards
• assess locations through audit reports
• and perform route driver duties when needed.

What we're looking for

Skills & competencies

customer service manager

client retention

site visits

food service

vending

merchandising

arden nc

canteen

route operations

client experience

travel to client sites

Work arrangement

• Weekend coverage required

Benefits & perks

• Retirement plan
• associate shopping program
• health and wellness programs
• discount marketplace
• identity theft protection
• pet insurance
• voluntary benefits. Full-time positions also offer medical, dental, vision, life insurance, disability insurance, commuter benefits, EAP, and FSAs.

Why this role

Preferred qualifications include a bachelor's degree or equivalent education and experience, three years of driving experience, a valid non-CDL Class C driver's license and good driving record, and customer service or related experience. The role must travel to client sites and may require lifting 50 pounds consistently.

About the employer

Canteen is hiring for this role. Industry: Food Service Contractors. Sector: 72.