Front Desk Agent

Job overview

The Front Desk Agent role is onsite in Columbus, GA. Compensation is not specified. The position supports hotel operations by assisting guests and helping maximize room revenue and occupancy. The agent handles reservations, guest check-in and check-out, questions, messages, and front-office records while coordinating room-status information with other departments. The role also supports training, meetings, and day-to-day hotel operations.

What you'll do

• Take reservations
• assist guests with property information
• check guests in and out
• review front-office logs and monitor special requests
• deliver messages and packages
• complete checklists
• run room-status reports
• assist with training
• attend required meetings and training.

What we're looking for

Skills & competencies

front desk agent

columbus ga

hotel operations

guest check-in

guest check-out

reservations

customer service

front office

room status reports

guest requests

microsoft office

high school diploma

weekend availability

Work arrangement

• Weekend coverage required

About the employer

Valley Hospitality Services is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.