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Technical Service Representative

Integra LifeSciences · Cincinnati, OH · Technical Customer Service

Compensation

$20.24 – $27.36 /yr

Employment type

Full-time

Work setting

On-site

Location

Cincinnati, OH

Schedule

Day shift

Posted

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Job overview

The Technical Service Representative is an onsite role based in Cincinnati, OH. The pay range is $20.24 to $27.36 per hour. This role supports the service center at Integra LifeSciences by managing the service and repair order cycle. The role exists to ensure customer retention and satisfaction by processing service agreements and managing customer inquiries. The representative works across departments to resolve order issues and maintain accurate customer records.

What you'll do

  • Process capital equipment service agreements.
  • Receive and create customer service request orders.
  • Provide product pricing and availability information.
  • Manage service orders through the entire cycle.
  • Resolve customer order issues.

What we're looking for

Skills & competencies
full-time
day shift
cincinnati oh
technical service
customer service
healthcare
order processing
$20.24-$27.36/hr
onsite
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Medical, Dental, Vision
  • 401(k)
  • Life and Disability Insurance

Why this role

Requires 2+ years of experience with a High School Diploma or 0-2 years with an Associate Degree.

About the employer

Integra LifeSciences is hiring for this role. Industry: Electronic and Precision Equipment Repair and Maintenance. Sector: 81.

Additional details

Industry sector
81
Industry
Electronic and Precision Equipment Repair and Maintenance
Occupation code
43-4151.00
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