First Shift Guest Service Agent

Job overview

The First Shift Guest Service Agent is an onsite, full-time role in Newark, OH. Compensation is not specified; the posting describes the hourly wage as competitive. The role supports guest service at the Courtyard by Marriott and helps create a welcoming hotel experience.

What you'll do

• Greet guests and assist with check-in and check-out
• handle requests and resolve issues
• manage reservations, cancellations, and changes
• share information about local attractions and dining
• follow safety and confidentiality protocols
• assist with daily reports and inventory
• and keep common areas clean and welcoming.

What we're looking for

Skills & competencies

guest service agent

first shift

full-time

onsite

newark oh

courtyard newark granville

hotel front desk

guest check-in

reservations

customer service

hospitality

paid holidays

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision options
• employee assistance program
• PTO from day one
• six paid holidays
• hotel discounts
• performance awards and recognition.

Why this role

Previous hospitality or customer service experience is a plus but not required; training is offered. The posting lists health insurance options, an employee assistance program, PTO from day one, six paid holidays, hotel discounts, and recognition programs.

About the employer

Courtyard Newark Granville is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.