Quality Improvement Liaison

Job overview

The Quality Improvement Liaison role is onsite in Rochester, NY. Compensation is $23.50–$25.00 per hour. Starbridge partners with people with disabilities, their families, and support networks to build inclusive communities. The liaison strengthens service quality by conducting audits and investigations, identifying trends, and working with programs on improvements. The role helps ensure people supported receive high-quality, person-centered services while applying relevant regulatory standards.

What you'll do

• Conduct audits and investigations
• analyze trends and recommend improvements
• work with programs to strengthen service quality
• apply OPWDD and New York State Justice Center standards
• communicate and collaborate with diverse teams
• travel to agency locations as needed.

What we're looking for

Skills & competencies

quality improvement

auditing

investigations

service quality

person-centered services

opwdd

regulatory compliance

rochester ny

starbridge

$23.50–$25.00 per hour

occasional evening availability

occasional weekend availability

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off
• employer-paid life insurance
• health, dental, and vision coverage
• retirement plan with Starbridge match after one year.

Why this role

Requires a valid New York State driver’s license, reliable transportation, and occasional evening or weekend availability.

About the employer

Starbridge is hiring for this role. Industry: Services for the Elderly and Persons with Disabilities. Sector: 62.