Customer Service Supervisor (Vancouver, WA)
Compensation
$80k – $90k /yr
Employment type
Full-time
Work setting
On-site
Location
Vancouver, WA
Schedule
Day shift
Posted
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Job overview
The Customer Service Supervisor is a hybrid role based in Vancouver, WA, with a pay range of 80,000 to 90,000 USD per year. This position supports the Christian Copyright Licensing International (CCLI) team by providing leadership and operational support to the customer service department. The role exists to ensure department goals are met through effective supervision, performance analysis, and process improvement. The supervisor mentors staff, manages complex customer issues, and fosters cross-company collaboration.
What you'll do
- Assist with department budget and objectives
- monitor performance indicators
- communicate expectations
- provide feedback and evaluations
- manage customer retention
- handle complex customer issues
- provide technical support
- perform administrative duties.
What we're looking for
- Skills & competencies
- full-timeday shiftvancouver wacustomer servicesupervisorleadershiphybridcopyrightmanagement$80k-$90k/yr
- Work arrangement
- Weekend coverage required
Benefits & perks
- Competitive compensation and benefits.
Why this role
Hybrid role requiring 3 days per week in the office.
About the employer
Christian Copyright Licensing International is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Marketing Consulting Services
- Occupation code
- 43-1011.00
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Listing ID: 8c833d07-fdd6-4d9a-9741-0f3e577a0612