IT Support Specialist

Job overview

The IT Support Specialist role is onsite in Plano, TX. Compensation is not specified. The role supports Tao Motor Inc’s retail and wholesale e-commerce systems and operations. The specialist resolves user technology issues and maintains IT infrastructure so staff and remote operations can work reliably. The position also helps implement technology and improve coordination across departments.

What you'll do

• Provide first- and second-level hardware, software, and application support
• resolve issues by remote tools, phone, email, and in-person visits
• configure computers, peripherals, accounts, and access
• install software and repair hardware
• document resolutions and provide user guidance
• monitor system performance, security, and availability
• support workstations, servers, printers, networks, and vendor systems
• collaborate on operational improvements and technology implementation
• update the Head of IT on projects and escalations.

What we're looking for

Skills & competencies

it support specialist

plano tx

tao motor inc

full-time

onsite

hardware support

software support

help desk

network troubleshooting

e-commerce systems

workstations

servers

microsoft office

Work arrangement

• Weekend coverage required

Why this role

The listing describes the role as full-time and onsite and requests an associate’s or bachelor’s degree in a related field, IT support experience, and networking and help desk familiarity.

About the employer

Tao Motor Inc is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.