Retail Customer Service Lead
Employment type
Contract
Work setting
On-site
Location
Kansas City, KS
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Retail Customer Service Lead is an onsite role located in Kansas City, KS. Compensation is not specified, and this position supports the store's customer service and operational goals. This role exists to provide exceptional service to pet parents while upholding company values. The lead drives loyalty and promotion strategies, assists with store safety, and supports associate engagement.
What you'll do
- Facilitating associate development and training
- acting as Leader on Duty
- managing pet parent interactions and concerns
- coordinating store events
- supporting live pet sales and adoptions
- operating POS systems
- maintaining store cleanliness.
What we're looking for
- Skills & competencies
- retailcustomer servicekansas city ksfull-timeday shiftpetsmartcontractno on-callno degree requiredkey holder
- Work arrangement
- Weekend coverage required
Benefits & perks
- Paid Weekly, Health & Wellness Benefits, 401k Plan with company match, Paid Time off, Associate discounts, Tuition Assistance.
Why this role
Key Holder position.
About the employer
PetSmart is hiring for this role. Industry: Pet and Pet Supplies Retailers. Sector: 45.
Additional details
- Industry sector
- 45
- Industry
- Pet and Pet Supplies Retailers
- Occupation code
- 41-1011.00
You'll be redirected to the employer's application page.
Listing ID: 8c77ef04-8d0b-4bc2-8a97-982d667e8113