Community Relations Case Manager, Healthcare Sales and Growth

Job overview

The Community Relations Case Manager, Healthcare Sales and Growth role is field-based and on the road throughout the North Shore of Massachusetts; the posting states a base salary of $82,000–$92,000 per year, plus uncapped commissions and performance incentives. Professional Care Match supports care services and is seeking to expand its presence across the region. The role develops referral relationships and new client opportunities while helping families understand care options. It contributes to territory growth by coordinating referrals and case starts with care, clinical, recruiting, scheduling, and operations teams and tracking referral and census performance.

What you'll do

• Build referral relationships with hospitals, rehabilitation centers, senior living communities, physicians, social workers, elder law attorneys, and other partners
• prospect for new opportunities
• conduct meetings and outreach
• follow up on referrals
• help families understand care options
• coordinate case starts
• maintain CRM and referral records
• track conversions, case starts, census growth, and territory performance
• share market insights with leadership.

What we're looking for

Skills & competencies

community relations case manager

healthcare sales

business development

referral relationships

care coordination

field-based

north shore massachusetts

professional care match

$82k–$92k base

uncapped commission

performance incentives

full-time

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), health, dental, vision, and life insurance
• paid time off
• professional development assistance
• referral and wellness programs
• leadership development and advancement opportunities.

Why this role

The posting describes uncapped commissions and performance incentives, with total annual compensation of $100,000+ stated as an opportunity for high performers.

About the employer

Professional Care Match is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.