Payroll Solutions Specialist

Job overview

The Payroll Solutions Specialist is an onsite role based in Norfolk, VA, with compensation ranging from $18.56 to $34.66 per hour. This position supports the Human Resources Outsourcing department by providing guidance on payroll and tax-related inquiries. This role acts as a trusted advisor to clients, ensuring accurate payroll processing and product optimization. It contributes to the company's reputation for service excellence by resolving complex issues and maintaining strong client relationships.

What you'll do

• Respond to client questions regarding payroll and benefits
• provide application and product navigation support
• assist with payroll processing and tax changes
• conduct research and follow-up
• provide consultative support on product optimization
• resolve issues during quarter and year-end periods
• collaborate with internal teams.

What we're looking for

Skills & competencies

full-time

day shift

norfolk va

payroll

client service

tax support

benefits administration

consultative

customer support

metrics-driven

$18.56-$34.66/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off

Why this role

At least two years of experience or military experience; high-level payroll knowledge preferred.

About the employer

ADP is hiring for this role. Industry: Payroll Services. Sector: 54.