Assistant Front Office Manager

Job overview

The Assistant Front Office Manager role is onsite in Orlando, FL. Compensation is not specified. Marriott Orlando Downtown is a hotel destination focused on guest service and memorable experiences. The role supports the Front Office Manager in coordinating daily front desk operations and leading staff to deliver consistent guest service. It contributes to hotel operations by addressing guest needs, coordinating across departments, and supporting reservations, check-ins, and check-outs.

What you'll do

• Assist with daily front desk operations
• lead, train, and motivate front office staff
• handle guest inquiries, concerns, and requests
• coordinate with other departments
• manage team scheduling, payroll, and performance evaluations
• implement hotel policies and brand standards
• assist with reservations, check-ins, and check-outs.

What we're looking for

Skills & competencies

assistant front office manager

orlando fl

marriott orlando downtown

hotel operations

front desk

guest services

staff leadership

reservations

check-in

check-out

flexible shifts

Work arrangement

• Weekend coverage required

Benefits & perks

• Professional growth and advancement opportunities, employee discounts on hotel stays and dining, comprehensive training programs, supportive team environment, and health, dental, and vision insurance options.

Why this role

The posting seeks previous hospitality experience, preferably in a front office supervisory role, and flexibility to work various shifts, including nights, weekends, and holidays. Benefits include hotel discounts, training, and health, dental, and vision insurance options.

About the employer

MARRIOTT ORLANDO DOWNTOWN is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.