Office Associate – Insurance Agency

Job overview

The Office Associate – Insurance Agency role is onsite in Auburn, CA. Compensation is $18–$20 per hour. William Witzke Allstate Agency serves customers seeking insurance coverage and is looking for an associate to support customer service and daily agency operations. The associate welcomes customers, responds to inquiries, schedules appointments, and maintains accurate records. Learning about insurance products and supporting outreach helps customers understand available coverage while contributing to a positive agency experience.

What you'll do

• Greet and assist customers in person, by phone, and by email
• build customer relationships through professional service
• schedule appointments and follow up
• assist with policy questions and service requests
• learn about insurance products and explain available coverage options
• support marketing and customer outreach
• maintain customer records and documentation
• collaborate with team members.

What we're looking for

Skills & competencies

office associate

insurance agency

auburn ca

william witzke allstate

customer service

policy support

appointment scheduling

customer records

insurance training

full-time

$18–$20/hr

401(k) matching

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) matching
• performance bonus
• health insurance
• training and development
• advancement opportunities.

Why this role

Insurance experience is not required; training is provided. Benefits include 401(k) matching, performance bonus, health insurance, training and development, and advancement opportunities.

About the employer

William Witzke - Allstate Insurance is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.