Receptionist — Dealership Customer Experience

Job overview

The Receptionist — Dealership Customer Experience role is onsite in Roswell, GA. Compensation is not specified. The receptionist supports Ocean Mazda Roswell’s Administration / Customer Experience department and helps create a welcoming first interaction for dealership customers and visitors. The role keeps customer communications and reception operations organized by greeting visitors, answering and directing calls, handling messages, and assisting with basic administrative work. It contributes to a professional customer experience by helping each person reach the right department and escalating concerns appropriately.

What you'll do

• Greet customers and visitors
• answer and transfer incoming calls
• take accurate messages
• provide basic dealership information
• notify departments of customer arrivals
• maintain the reception area
• handle mail and deliveries
• perform data entry, scanning, filing, and clerical tasks
• support administrative projects
• protect confidential information
• escalate complaints and sensitive matters.

What we're looking for

Skills & competencies

receptionist

roswell ga

ocean mazda roswell

full-time

dealership reception

customer experience

front desk

telephone etiquette

call routing

administrative support

data entry

customer service

medical insurance

401(k)

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• 401(k)
• paid time off
• employee discounts
• training and development
• advancement opportunities.

Why this role

Automotive dealership experience is a plus but not required; bilingual English/Spanish is a plus.

About the employer

Ocean Mazda Roswell is hiring for this role. Industry: Automotive Parts and Accessories Retailers. Sector: 44.