Customer Relations Representative – State Farm Agent Team Member

Job overview

Customer Relations Representative – State Farm Agent Team Member is an onsite role in Kissimmee, FL. Compensation is $30,000–$50,000 per year. The role supports Jose Cerda’s State Farm insurance agency and its customer experience and growth. The representative handles customer inquiries and issues, maintains and updates customer records, assists with retention strategies, and coordinates with agency colleagues to support customer satisfaction. The position is intended to help the agency respond to community members’ needs and build lasting customer relationships.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations

customer service

insurance agency

customer records

customer retention

issue resolution

kissimmee fl

jose cerda state farm agent

$30k–$50k per year

salary plus commission

simple ira

performance bonus

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• The posting lists salary plus commission, a Simple IRA, performance-based bonuses, flexible scheduling, advancement opportunities, paid time off, and training and development.

Why this role

The posting lists salary plus commission, a Simple IRA, performance-based bonuses, paid time off, flexible scheduling, advancement opportunities, and training and development.

About the employer

Jose Cerda - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.