Automotive Customer Service Advisor

Job overview

The Automotive Customer Service Advisor role is onsite in Greensboro, NC. Compensation is not specified. The position supports customer service operations at a Grease Monkey automotive oil change center. The advisor helps customers understand wait times, services, and service-order details, processes payments, and assists with customer concerns. The role also maintains the waiting and front-office areas and performs light clerical and general center duties.

What you'll do

• Communicate with waiting customers, answer calls and inquiries, explain services and promotions, review service orders at checkout, process payments, assist with customer complaints, maintain the waiting and front-office areas, organize paperwork, input vendor shipments, and perform customer follow-up and general center maintenance.

What we're looking for

Skills & competencies

automotive customer service advisor

customer service

automotive

oil change center

customer payments

service orders

front office

greensboro nc

grease monkey

flexible schedule

dental insurance

health insurance

vision insurance

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Dental, health, and vision insurance
• employee discounts
• flexible schedule
• paid time off
• advancement opportunities
• training and development.

About the employer

Grease Monkey #41 is hiring for this role. Industry: General Automotive Repair. Sector: 81.