Customer Account Representative

Job overview

Compensation is $14–$17 per hour. The Customer Account Representative is an onsite role based in Toledo, OH. , though the posting mentions a range of $14.45 to $17.00 per hour. This role supports the Rent A Center team by managing rental accounts and ensuring high-quality customer service. This position is responsible for driving account performance, conducting early-stage collections, and completing product deliveries and pickups. The role exists to maintain account health and build strong customer relationships while adhering to company operational standards.

What you'll do

• Oversee assigned accounts, conduct early-stage collections, maintain account health, complete delivery and pickup routes, provide customer service, contribute to sales growth, transport and install merchandise, and maintain showroom standards.

What we're looking for

Skills & competencies

full-time

day shift

toledo oh

rent a center

customer service

collections

retail

no degree required

onsite

weekly pay

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off, medical, dental, vision, life and disability insurance, 401(k) with match, flexible spending accounts.

Why this role

Promoted from within for 99% of management roles.

About the employer

Rent A Center is hiring for this role. Industry: General Rental Centers. Sector: 53.