Desktop Support Specialist

Job overview

The Desktop Support Specialist role is onsite in Rome, NY, and pays $50,000–$55,000 per year. The position supports the Air Force Research Laboratory Information Directorate through the base User Services/Comm Focal Point team. The specialist supports customer incidents and the client system lifecycle, from deployment through security disposition, by imaging and configuring systems, assisting users, and troubleshooting applications and connections.

What you'll do

• Deploy and deliver client systems
• perform WDS/PXE imaging and join systems to a Windows domain
• back up and restore user profiles
• configure user-facing applications
• troubleshoot client systems, printer and file-share connections, and general user-facing applications.

What we're looking for

Skills & competencies

desktop support specialist

rome ny

delaware nation industries

full-time

it support

desktop support

wds/pxe imaging

windows domain

system deployment

troubleshooting

secret clearance

$50k-$55k

Work arrangement

• Weekend coverage required

Benefits & perks

• Employer-paid employee benefit premiums for medical, vision, and dental
• matching 401(k)
• short- and long-term disability
• pet insurance
• professional development and education reimbursement
• parking and transit benefits in listed metro areas.

Why this role

Requires an active Secret clearance or ability to obtain one and CompTIA Security+ certification.

About the employer

Delaware Nation Industries is hiring for this role. Industry: Computer Facilities Management Services. Sector: 54.