Tier 1.0 Help Desk Specialist
Compensation
$14.05 – $16 /hr
Employment type
Full-time
Work setting
On-site
Location
Pendleton, OR
Schedule
Day shift
Posted
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Job overview
The Tier 1.0 Help Desk Specialist is an onsite role based in Pendleton, OR. Compensation is $14.05–$16.00 per hour. This role supports the client applications by responding to user requests. This role exists to provide initial technical support and incident resolution. It contributes to the company by documenting tickets, troubleshooting issues, and ensuring high-quality service delivery.
What you'll do
- Field user communication
- document tickets
- troubleshoot incidents
- perform data entry
- monitor ticket status
- submit QA reports
- assist with training.
What we're looking for
- Skills & competencies
- full-timeonsitependleton orcayuse holdingshelp deskit supporttechnical support$14.05-$16/hrsecurity clearancetroubleshooting
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical/Dental/Vision
- Wellness Program
- 401(k) with match
- Paid Time Off
Why this role
Secret Security Clearance required; 1 year of help desk experience required.
About the employer
Cayuse Holdings is hiring for this role. Industry: Temporary Help Services. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Temporary Help Services
- Occupation code
- 15-1232.00
You'll be redirected to the employer's application page.
Listing ID: 8bcfeb67-805c-45d5-b37b-c3fbfeac0b8b