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Patient Service Representative

Quantum Health · Whitehall, OH · Healthcare Navigation

Compensation

$19 – $19 /hr

Employment type

Full-time

Work setting

On-site

Location

Whitehall, OH

Schedule

Day shift

Posted

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Job overview

The Patient Service Representative role is an onsite position located in Whitehall, OH. Compensation is $19/hr, and this role supports the healthcare navigation team at Quantum Health to assist members with their healthcare journey. This role exists to serve as the primary point of contact for members, helping them navigate benefits, claims, and provider options. The representative will provide clear guidance, resolve concerns, and advocate for members to ensure they receive affordable and effective care.

What you'll do

  • Handle inbound/outbound calls, resolve inquiries, provide guidance on healthcare plans, advocate for members, collaborate with internal teams, and meet performance goals.

What we're looking for

Skills & competencies
full-time
day shift
whitehall oh
healthcare
patient service
customer support
no weekends
onsite
hybrid eligible
benefits
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Health/vision/dental, 401(k) with match, PTO, tuition reimbursement, and fitness center access.

Why this role

Hybrid flexibility available after successful onboarding.

About the employer

Quantum Health is hiring for this role. Industry: All Other Miscellaneous Ambulatory Health Care Services. Sector: 62.

Additional details

Industry sector
62
Industry
All Other Miscellaneous Ambulatory Health Care Services
Occupation code
43-4051.00
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