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Bilingual Customer Service Team Lead

Uline, Inc. · Kansasville, WI

Compensation

$33 – $38 /yr

Employment type

Full-time

Work setting

On-site

Location

Kansasville, WI

Schedule

Day shift

Posted

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Job overview

The Bilingual Customer Service Team Lead is an onsite role based in Kansasville, WI, with compensation ranging from $33 to $38 per hour. This position supports the Kenosha branch by leading and empowering representatives to deliver legendary customer service. The role exists to coach and develop bilingual customer service staff, evaluate performance metrics, and handle escalated customer issues. It contributes to the company's goal of maintaining high service standards through effective training, process improvement, and team leadership.

What we're looking for

Skills & competencies
full-time
day shift
kansasville wi
bilingual
customer service
team lead
spanish
coaching
performance management
onsite
drug-free workplace
$33-$38/hr
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Health insurance, 401(k) with 6% match, bonus programs, paid time off, tuition assistance, on-site fitness center.

About the employer

Uline, Inc. is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.

Additional details

Industry sector
56
Industry
Telemarketing Bureaus and Other Contact Centers
Occupation code
43-4051.00
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