General Manager (Bilingual)

Job overview

The General Manager (Bilingual) is an onsite role based in Phoenix, AZ, with compensation not specified beyond a base hourly rate of $24.00 plus performance bonuses. This position supports the store operations team within the Community Choice Financial Family of Brands, a leading consumer specialty finance organization. The role exists to drive store success by managing daily operations, leading team development, and ensuring compliance. The General Manager contributes to company goals by fostering a customer-focused environment, growing revenue, and maintaining high standards of service and operational security.

What you'll do

• Manage overall store performance, coach and develop team members, identify local marketing strategies, process loan/pawn applications, enforce quality standards and regulations, supervise office security, conduct opening/closing procedures, and maintain store appearance.

What we're looking for

Skills & competencies

full-time

day shift

phoenix az

retail

finance

leadership

operations

customer service

bilingual

no on-call

no travel

military friendly employer

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical insurance, 401(k) with match, PTO, educational reimbursement, and employee assistance program.

Why this role

Bilingual (English/Spanish) skills required; includes performance bonuses and educational reimbursement.

About the employer

Community Choice Financial Family of Brands is hiring for this role. Industry: Other Activities Related to Credit Intermediation. Sector: 52.