Advanced Urgent Care Lead Registered Nurse (RN) II, ACC/CDU

Job overview

The Advanced Urgent Care Lead Registered Nurse (RN) II, ACC/CDU is an onsite role based in Kennesaw, GA. Compensation is not specified for this position, which supports the nursing department at Kaiser Permanente. The role exists to coordinate activities of the interdisciplinary team and monitor departmental throughput to ensure safe, effective, and efficient care. The Lead RN II serves as a subject matter expert and resource for clinical teams on departmental processes and workflows.

What you'll do

• Coordinates daily patient care activities and assignments within the department and acts as a resource for the healthcare team, providers, and ancillary departments.
• Continuous rounding within the department to ensure patient throughput and flow, assisting as needed.
• Utilizes the nursing process to assess patient health status, determine nursing diagnosis, establish nursing goals, and develop, implement, and evaluate the nursing plan of care.
• Actively participates, as a member of the healthcare team, to engage patients, families, and caregivers in care coordination.
• Monitors the condition of patients within the department and support safe patient transfer, as indicated.
• Assists with procedures and monitors patients response during and after the procedure.
• Autonomously perform procedures, such as conscious sedation, under physician supervision.
• Utilizes advanced skills to provide consultation.
• Accurately documents patient data, actions, interventions, and response to treatment according to established policies and guidelines.
• Acts independently to manage patient assignments and changes in staff schedules.
• Conducts daily equipment checks and ensures that quality controls are completed.
• Evaluates emergency situations and leads the nursing response to clinical emergencies.
• Initiates and monitors IV therapy, administration of medications, and other nursing procedures as prescribed by the physician or associate practitioner, and documents accordingly.
• Assesses patient and family health education needs, provides health teaching and counseling, and evaluates effectiveness of the education process.
• Performs direct patient care as needed.
• Ensures clear communication with the healthcare team, providers, and management team using multiple avenues, including email, teams chat, and huddles.
• Responds to inquiries from patients, providers, healthcare team, and internal/external customers and supports resolution.
• Conducts outgoing telephone calls to patients requiring follow-up care and preventative outreach.
• Leads departmental or regional performance improvement initiatives.
• Seeks and completes formal continuing education relevant to clinical discipline.
• Deescalate potential volatile situations involving patients, guests, and other internal KP stakeholders and staff.
• Escalates concerns following the appropriate chain of command.
• Participates in departmental Quality Assurance and UBT activities and supports compliance with regulatory procedures and standards.
• Serves as a preceptor, resource, and mentor for new healthcare team members and nursing students.
• Participates in departmental orientation, training, and competency validation of new staff.
• Provide at least one (1) training in-service each year and supports annual competency validation.
• Model teamwork and professionalism and fosters a culture of clinical and service excellence.
• Addresses patient/visitor concerns and provides service recovery in real time.

What we're looking for

Skills & competencies

full-time

day shift

kennesaw ga

kaiser permanente

registered nurse

rn

lead rn

urgent care

nursing

healthcare

Work arrangement

• Weekend coverage required

About the employer

Kaiser Permanente is hiring for this role. Industry: Freestanding Ambulatory Surgical and Emergency Centers. Sector: 62.