Customer Service Representative/Teller

Job overview

The Customer Service Representative/Teller role is onsite in Baltimore, MD, and is full-time. Compensation is not specified. The position reports to the Branch Manager in Branch Administration at Harbor Bank of Maryland. The role supports branch service and operations by helping customers open and maintain accounts, complete transactions, and understand bank services. It also contributes to secure, compliant branch operations through attention to fraud prevention, BSA requirements, and applicable regulations.

What you'll do

• Open and process checking, savings, certificate, trust, and IRA accounts
• explain account options and gather required information
• handle savings bond transactions and related forms
• arrange charge savings, tele-transfer, and direct deposit services
• answer customer and branch staff questions
• promote bank services through sales and referrals
• supervise the teller line and operate the vault when the Team Lead or Head Teller is absent
• comply with regulations, risk and compliance obligations, and required training.

What we're looking for

Skills & competencies

customer service representative

teller

baltimore md

harbor bank of md

full-time

branch administration

new accounts

ira accounts

savings bonds

customer service

bank compliance

Work arrangement

• Weekend coverage required

Why this role

High school diploma or GED required; one to two years of related experience, including at least six months of teller experience.

About the employer

Harbor Bank of MD is hiring for this role. Industry: Commercial Banking. Sector: 52.