General Manager

Job overview

The General Manager role is onsite in Aurora, CO, with compensation of $58,000–$68,000 per year. Scenthound provides dog wellness and grooming services. The manager leads day-to-day Scenter operations, balancing customer service, sales, team development, and service quality. The role helps maintain safe, timely operations while supporting membership growth and a positive experience for clients and their dogs.

What you'll do

• Drive membership sales through health and wellness education
• maintain a knowledgeable team focused on dog wellness and safety
• lead, mentor, train, and review employees
• uphold quality standards through hands-on participation, audits, and training
• communicate information from upper management
• provide help to keep operations on schedule
• foster teamwork and open communication
• manage client expectations and resolve concerns
• ensure dog and team-member safety
• follow sanitation and cleaning practices.

What we're looking for

Skills & competencies

general manager

scenter manager

dog wellness

pet services

membership sales

customer service

team leadership

employee training

dog safety

aurora co

scenthound

$58k–$68k per year

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• paid time off
• training and development
• performance bonuses
• employee discounts
• complimentary service membership.

Why this role

Quarterly performance bonuses, career growth path to Area Management, training and development, and complimentary service membership.

About the employer

Scenthound - South Denver is hiring for this role. Industry: All Other Personal Services. Sector: 81.