Multi-Location Customer Service Specialist

Job overview

The Multi-Location Customer Service Specialist is an onsite role serving customers across Aspinwall and Pittsburgh, PA. Compensation is not specified for this position, which is vital to the success of Sherwin-Williams retail stores. This role is responsible for building trust with wholesale and retail customers by recommending the right product solutions. The specialist will resolve customer concerns, maintain high visual standards, and ensure the store consistently meets its sales objectives.

What you'll do

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales.

What we're looking for

Skills & competencies

full-time

day shift

onsite

aspinwall pa

pittsburgh pa

sherwin-williams

retail sales

customer service

weekend work required

no on-call

Work arrangement

• Weekend coverage required

Benefits & perks

• Retirement, health care, total well-being, and daily commute benefits available.

Why this role

Full-Time, Day Shift, Onsite, Aspinwall PA, Pittsburgh PA, Sherwin-Williams, Retail Sales, Customer Service, Weekend Work Required, No On-Call

About the employer

Sherwin-Williams is hiring for this role. Industry: Paint and Wallpaper Retailers. Sector: 44.