Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member role is onsite in Washington, MI. Compensation is $30,000–$80,000 per year. The position is with an independent State Farm agent, not State Farm Insurance Companies. The representative supports the agency’s growth by building customer relationships, responding to insurance questions and service needs, and using needs-based conversations to explain insurance options and deliver accurate, timely service.

What you'll do

• Establish and follow up on customer relationships
• respond to inquiries about insurance availability, eligibility, coverage, policy changes, transfers, claims, and billing
• educate customers about insurance options through a needs-based review process
• maintain a consistent commitment to customer service and agency success.

What we're looking for

Skills & competencies

customer service representative

washington mi

adam smith state farm agent

insurance

full-time

$30k–$80k/year

salary plus commission

customer relationships

policy service

claims inquiries

licensing

401(k) match

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) and matching
• performance-based bonus
• paid time off
• training and development
• advancement opportunities
• Simple IRA
• salary plus commission or bonus.

Why this role

The posting lists salary plus commission or bonus, paid time off, training and development, and advancement opportunities. Property and casualty and life and health licenses must be obtainable.

About the employer

Adam Smith - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.