Automotive Service Manager

Job overview

The Automotive Service Manager role is onsite in Lugoff, SC, and pays $135,000–$160,000 per year. The Mason Automotive Group’s service provider operations focus on customer service and a collaborative work environment. The manager oversees daily fixed operations to support efficient service department performance. The role coordinates staffing, training, technician performance, customer flow, reporting, and customer satisfaction to help the service team deliver timely, quality service.

What you'll do

• Develop and manage employee schedules
• foster a positive service-team culture
• coordinate factory training and testing
• set and manage technician expectations
• manage customer flow
• monitor and improve Customer Satisfaction Index scores
• maintain technician performance and output
• manage daily expectations and reports.

What we're looking for

Skills & competencies

automotive service manager

service department

fixed operations

team leadership

technician performance

customer satisfaction

lugoff sc

the mason automotive group

$135k–$160k

career growth

health benefits

full-time

Work arrangement

• Weekend coverage required

Benefits & perks

• Career growth and development opportunities, health and wellness benefits, and a supportive work environment.

About the employer

The Mason Automotive Group is hiring for this role. Industry: General Automotive Repair. Sector: 81.