Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is onsite in Bakersfield, CA. Compensation is hourly pay plus commission or bonus; the posting does not specify numeric pay. The role supports a State Farm independent contractor agent’s insurance and financial services office. The representative builds customer relationships and follows up as needed, using needs-based reviews to explain insurance options. The role also helps maintain the office’s digital marketing system and supports customer service and agency growth.

What you'll do

• Establish and maintain customer relationships and follow up as needed
• use a customer-focused, needs-based review process to educate customers about insurance options
• work with the agent to develop and maintain a digital marketing system. Applicable licensing requirements and training programs must be completed.

What we're looking for

Skills & competencies

customer service representative

insurance

state farm agent team

customer relationships

needs-based reviews

insurance options

digital marketing

bakersfield ca

darlene denison

hourly pay plus commission

Work arrangement

• Weekend coverage required

Benefits & perks

• Monthly team-building event
• annual holiday party
• weekly self-development training
• company-sponsored life insurance
• IRA with matching
• paid time off
• training and development
• performance bonus
• free food and snacks.

Why this role

Hourly pay plus commission or bonus; hiring bonus amount is not stated in the posting.

About the employer

Darlene Denison - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.