HVAC Service Manager

Job overview

The HVAC Service Manager role is onsite in Rosedale, MD, with a stated salary range of $85,000–$115,000 per year, based on experience and licensing. The role oversees JM Taylor Incorporated’s service department. The manager leads service technicians and coordinates service operations to support customer satisfaction and operational efficiency. The position oversees service-call scheduling and completion, provides technical guidance, develops staff, addresses escalated customer concerns, tracks department performance, and ensures compliance with safety standards and company policies.

What you'll do

• Oversee scheduling, dispatching, and completion of service calls
• provide technical guidance on complex service issues
• monitor performance, train, and evaluate staff
• resolve escalated customer concerns
• track revenue, productivity, and department efficiency
• ensure compliance with safety standards and company policies.

What we're looking for

Skills & competencies

hvac service manager

hvac

service department

technician leadership

service dispatch

customer satisfaction

safety compliance

rosedale md

jm taylor incorporated

$85k–$115k per year

journeyman hvac license preferred

master hvac license preferred

Work arrangement

• Weekend coverage required

Benefits & perks

• SIMPLE IRA retirement plan with employer contributions, performance bonuses, health, dental, and vision insurance, paid time off, holidays, and career growth.

Why this role

A Journeyman or Master HVAC license is preferred. The posting lists a SIMPLE IRA with employer contributions, performance bonuses, health, dental, and vision insurance, paid time off, and holidays.

About the employer

JM Taylor Incorporated is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.