IT Customer Virtual Chief Information Officer (vCIO)
Employment type
Full-time
Work setting
On-site
Location
Saratoga Springs, NY
Schedule
Day shift
Posted
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Job overview
The IT Customer Virtual Chief Information Officer (vCIO) role is hybrid in Saratoga Springs, NY, with reporting to the cb20 office 3–4 days per week and regular travel to customer sites for quarterly business review meetings. Compensation is not specified. The role supports cb20 Managed Services clients, helping them plan and manage technology in line with business needs and risk.
What you'll do
- Manage assigned customer relationships and service escalations
- support onboarding and business reviews
- develop and deliver IT strategy plans and roadmaps
- coordinate quotes, proposals, and procurement requests
- advise clients on technology, business impact, and risk
- support technology budgeting
- oversee account TAM activities
- and educate clients and internal support teams.
What we're looking for
- Skills & competencies
- it customer vciovirtual ciomanaged it servicesclient relationship managementit strategytechnology consultingservice escalationsbusiness reviewssaratoga springs nycb20
- Work arrangement
- Weekend coverage required
Why this role
Acts as the CIO for managed-services clients, balancing proactive technology strategy with reactive service oversight; requires 10+ years of IT experience involving technical execution and consulting.
About the employer
cb20 is hiring for this role. Industry: Computer Facilities Management Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Computer Facilities Management Services
- Occupation code
- 11-3021.00
You'll be redirected to the employer's application page.
Listing ID: 8b3772ed-22aa-467e-a6b5-676800a0a637