Patient Services Coordinator — Float

Job overview

The Patient Services Coordinator — Float works onsite, floating among clinics in East Pembroke Pines, West Pembroke Pines, and Davie, Florida. Compensation is not specified. CORA Physical Therapy operates outpatient clinics and emphasizes high-quality care and patient service. The coordinator supports clinic operations and patient access by managing front-desk interactions, calls, insurance and referral information, payments, and records. The role helps patients navigate their visits and supports a welcoming, organized outpatient therapy environment across the assigned clinics.

What you'll do

• Greet patients in person and by phone
• screen and answer calls, take messages, and relay information
• verify outpatient therapy insurance benefits where applicable and explain financial responsibilities
• manage physician referrals and prescriptions and explain first-visit expectations
• scan insurance and identification cards and paperwork into patient files
• collect copays and deductibles, provide receipts, balance daily collections, and submit charges to the Clinic Manager
• maintain a clean, organized clinic and sanitize spaces according to CDC guidelines.

What we're looking for

Skills & competencies

patient services coordinator

float

outpatient physical therapy

clinic front desk

patient support

insurance verification

referrals

customer service

hollywood fl

cora physical therapy

english and spanish

microsoft excel

Work arrangement

• Weekend coverage required

Benefits & perks

• The posting lists paid time off that grows with tenure, paid holidays, medical, dental, vision, disability and life insurance, a 401(k) program, tuition reimbursement, professional development, leadership training, mentorship, and EMR automations and AI-powered tools.
• Benefits vary by employment type.

Why this role

High school diploma or GED, recent customer service experience, Microsoft Word and Excel proficiency, and fluency in English and Spanish are stated in the listing; healthcare-office experience and medical terminology familiarity are preferred.

About the employer

Cora Physical Therapy is hiring for this role. Industry: Offices of Physical, Occupational and Speech Therapists, and Audiologists. Sector: 62.