Executive Director, Student Academic Success Center

Job overview

The Executive Director, Student Academic Success Center role is onsite in Pittsburgh, PA. Compensation is not specified. The Success Center provides student-centered academic support, including tutoring, supplemental instruction, success coaching, disability resources, communication and language support, and persistence outreach. The executive director provides strategic vision and operational leadership for programs that advance student learning, equitable access, persistence, and academic success. The role leads a multidisciplinary team, aligns resources with institutional priorities, and uses assessment and evidence-based practices to improve support for undergraduate and graduate students.

What you'll do

• Oversee comprehensive academic support programming, including learning support, communication and language support, disability resources, and persistence and success services. Lead and develop director-level reports, staff, and student workers. Set operational priorities and procedures
• guide infrastructure improvements and manage the Center's budget and resource allocation. Review retention data and learning outcomes, revise programs, and implement strategies to support student success. Collaborate with campus partners on evidence-based education and learning strategies, including AI, and oversee workshops, presentations, and orientations.

What we're looking for

Skills & competencies

executive director

student academic success center

academic support

student success

higher education

disability resources

tutoring

supplemental instruction

student retention

pittsburgh pa

carnegie mellon university

full-time

master's degree required

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, prescription, dental, and vision insurance
• retirement savings with employer contributions
• tuition benefits
• paid time off and holidays
• life and accidental death and disability insurance
• transit pass
• family concierge and fitness center access.

Why this role

The Center serves a campus of approximately 16,000 students and oversees substantial student-facing services, including tutoring and supplemental instruction, disability resources, and persistence support.

About the employer

Carnegie Mellon University is hiring for this role. Industry: Colleges, Universities, and Professional Schools. Sector: 61.