IT Support Technician — Windows 10 to Windows 11 Conversion

Job overview

The IT Support Technician role is an onsite, full-time project position in Montgomery, AL, for local candidates. Compensation is not specified. The role supports a large-scale device conversion project, helping users transition from Windows 10 devices to Windows 11 systems. The technician prepares and deploys upgraded devices, assists end users during handoffs, and provides basic help desk support. The work helps the project complete device upgrades smoothly by following deployment procedures and documenting the conversion process.

What you'll do

• Support laptop and device migration from Windows 10 to Windows 11
• prepare and configure devices
• deliver upgraded devices to end users
• guide users through closing out old devices and starting on upgraded devices
• provide basic help desk support
• verify devices are set up and functioning before handoff
• communicate professionally with staff
• follow project procedures and documentation.

What we're looking for

Skills & competencies

it support technician

montgomery al

resourcing hq

windows 10 to windows 11

device deployment

desktop support

help desk

end-user support

local candidates only

monday–friday 8:00 am–4:30 pm

40 hours per week

Work arrangement

• Weekend coverage required

Why this role

The posting describes a three-month contract with possible extension, while also referring to a six-month project role; it states Monday–Friday, 8:00 AM–4:30 PM, 40 hours per week, with occasional schedule adjustments.

About the employer

Resourcing HQ is hiring for this role. Industry: Facilities Support Services. Sector: 56.