Service Manager

Job overview

The Service Manager role is onsite in Sumter, SC, at Redline Powersports. Compensation is described as a competitive pay plan, with no numeric amount specified. The dealership sells and services powersports vehicles, including ATVs, motorcycles, personal watercraft, and utility terrain vehicles. The manager leads the service team and oversees department processes, performance, and customer satisfaction. The role supports efficient technician work, warranty compliance, quality checks, and customer relationships to help the dealership deliver reliable service.

What you'll do

• Hire, train, motivate, and mentor the service team
• train Service Advisors
• improve technician efficiency
• review department KPIs
• ensure compliance with manufacturer warranty and policy procedures
• maintain customer relationships
• provide technical assistance
• quality-check completed jobs
• monitor and improve customer satisfaction.

What we're looking for

Skills & competencies

service manager

powersports

dealership service

team leadership

technician efficiency

service advisors

warranty compliance

customer satisfaction

sumter sc

redline powersports

full-time employment

tuesday–saturday

closed sunday and monday

competitive pay plan

Work arrangement

• Weekend coverage required

Benefits & perks

• Vacation, holiday pay, 401(k) with company match, health and dental insurance, employee discount, life insurance, paid time off, referral program, retirement plan, and vision insurance.

Why this role

The dealership is closed Sunday and Monday; the listed work days are Tuesday through Saturday.

About the employer

Redline Powersports - Sumter, SC is hiring for this role. Industry: Motorcycle, ATV, and All Other Motor Vehicle Dealers. Sector: 44.