Benefits Navigation Manager, Health Equity

Job overview

Benefits Navigation Manager, Health Equity is a hybrid/in-person role in New York, NY, with an annual salary of $65,000–$80,000. The position is grant-funded through March 31, 2027, and supports United Way of New York City's Health Equity work with community-based organizations. The role strengthens partner organizations' capacity to deliver benefits navigation and social care services, improve referral and documentation workflows, prepare for Medicaid reimbursement, and help communities respond to Medicaid and SNAP policy changes. This work is intended to support benefits access and continuity of care for vulnerable New Yorkers.

What you'll do

• Assess community-based organizations' screening, navigation, referral, billing-readiness, and operational workflows
• develop and deliver training and technical assistance
• coach partners and support workflow improvements
• assist with use of referral and care-coordination platforms
• support reimbursement readiness and policy implementation
• facilitate peer learning and stakeholder convenings
• maintain partner relationships and report progress and challenges.

What we're looking for

Skills & competencies

benefits navigation manager

health equity

united way of new york city

new york ny

hybrid

$65k–$80k

medicaid

snap

community-based organizations

technical assistance

social care network

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage
• 401(k) with employer contributions
• up to 25 days of paid time off annually plus holidays
• summer Fridays
• tuition assistance
• professional development
• wellness and gym reimbursement.

Why this role

Grant-funded through March 31, 2027; hybrid/in-person schedule with in-office work Tuesday through Thursday and remote work Monday and Friday.

About the employer

United Way of New York City is hiring for this role. Industry: Other Grantmaking and Giving Services. Sector: 81.