Operations Manager – Customer Service and Project Coordination

Job overview

The Operations Manager – Customer Service and Project Coordination is an onsite, full-time role in Midland, TX. Compensation is not specified. The posting identifies Cavco Industries but does not describe a specific company mission or department. The role coordinates customer service, project work, and transaction administration, using discretion to resolve closing issues, manage vendors and schedules, and maintain deal records. It supports customer satisfaction, contract completion, and accurate commission processing.

What you'll do

• Review initial sales agreements against final finance documents and prepare revised agreements when needed
• gather lender-required items for funding
• coordinate projects, bids, costs, and vendors through completion
• schedule customer service work and communicate with dissatisfied customers
• update deal tracking and status records
• review project costing and enter information used for commission payments
• provide management with customer evaluations and process improvement recommendations.

What we're looking for

Skills & competencies

operations manager

customer service

project coordination

midland tx

cavco industries

vendor management

project costing

contract closings

finance documents

deal tracking

commission calculations

up to 50% local travel

Work arrangement

• Weekend coverage required

Why this role

High school diploma required; two-year degree preferred; willingness to travel up to 50% locally during normal business hours.

About the employer

Cavco Industries, Inc. is hiring for this role. Industry: Residential Property Managers. Sector: 53.