Automotive Service Advisor

Job overview

The Automotive Service Advisor role is onsite in Hendersonville, TN; the stated compensation range is $70,000–$150,000 annually, including guaranteed salary and performance bonuses. CarCare is a family-owned automotive repair business that emphasizes training and career advancement. The role serves as a customer-facing link between vehicle owners and the service team. It assesses service needs, prepares repair estimates, communicates costs and timelines, dispatches work to mechanics, and tracks repairs to support customer satisfaction.

What you'll do

• Greet customers and assess service needs
• prepare repair orders and estimates covering materials, labor, and deductibles
• explain costs and timelines
• communicate expectations between customers and the service team
• dispatch orders to mechanics and track progress
• maintain interaction and follow-up records
• provide recommendations based on industry knowledge.

What we're looking for

Skills & competencies

automotive service advisor

automotive repair

customer service

repair estimates

service dispatch

vehicle maintenance

hendersonville tn

carcare

$70k–$150k

performance bonuses

paid training

relocation assistance

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• life insurance
• paid time off and holidays
• paid training
• company lunches
• relocation assistance.

Why this role

The posting seeks automotive service advising or similar customer-facing experience, mechanical knowledge, auto estimating and vehicle maintenance experience, and familiarity with extended warranty or insurance providers.

About the employer

CarCare Import and Domestic Service is hiring for this role. Industry: General Automotive Repair. Sector: 81.