Multi-Duty Receptionist, Shults Pediatrics

Job overview

The Multi-Duty Receptionist role is onsite in Knoxville, TN, primarily at the Northshore office, with work across the Northshore and Maryville locations. The full-time position is 36–40 hours per week. Compensation is not specified. Shults Pediatrics is a division of Summit Medical Group, a primary care organization serving East Tennessee. The role supports pediatric office operations by welcoming patients and families, managing calls and appointments, and maintaining accurate registration and medical records. It helps patients move through their visits smoothly while coordinating referrals, pre-certifications, and other administrative needs.

What you'll do

• Answer calls and assist callers
• greet patients and visitors
• check in patients and update medical records and databases
• complete registration and collect copays and balances as appropriate
• schedule appointments and coordinate referrals and pre-certifications
• file charts and coordinate lab work
• sort and deliver mail and records
• maintain an orderly work area
• support coworkers and attend meetings as required.

What we're looking for

Skills & competencies

multi-duty receptionist

knoxville tn

shults pediatrics

summit medical group

pediatrics

patient check-in

appointment scheduling

medical records

referrals

36–40 hours per week

full-time

medical office

Work arrangement

• Weekend coverage required

Benefits & perks

• Full benefits package including paid time off, medical, dental, vision, short- and long-term disability, life insurance, and 401(k).
• Employees may receive a discounted monthly insurance premium through the wellness program.

Why this role

The role is primarily at the Northshore office and covers both Northshore and Maryville locations. A high school diploma or equivalent is required; one year of medical office experience is preferred.

About the employer

SUMMIT MEDICAL GROUP OPERATIONS LLC is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.