Automotive Service Advisor

Job overview

The Automotive Service Advisor role is onsite in McKinney, TX. Compensation is not specified. Fifth Gear Automotive describes itself as a nationally ranked dealer-alternative repair company serving the Dallas–Fort Worth area through multiple locations. The advisor connects customers with technicians from vehicle check-in through delivery. The role supports customer satisfaction and service operations by identifying concerns, preparing repair orders, explaining recommendations and estimates, coordinating workflow, processing payments, and following up with customers.

What you'll do

• Welcome customers and identify vehicle concerns
• create repair orders
• explain recommended services, estimates, and timelines
• recommend additional services based on vehicle condition
• coordinate workflow and repair progress with technicians
• oversee a range of maintenance and repair services
• maintain customer and repair records
• process payments
• follow up with customers.

What we're looking for

Skills & competencies

automotive service advisor

customer service

repair orders

automotive repair

mckinney tx

fifth gear automotive

2+ years experience

monday-friday

8 a.m.-6 p.m.

no nights

no weekends

dfw locations

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with company match
• health, dental, and vision insurance
• life insurance
• paid time off
• employee discounts
• flexible scheduling
• employee assistance program
• professional development support
• tuition reimbursement
• referral program.

Why this role

The posting states Monday–Friday, 8 a.m.–6 p.m., and no nights or weekends; it also requires at least two years of Automotive Service Advisor experience.

About the employer

Fifth Gear Automotive is hiring for this role. Industry: General Automotive Repair. Sector: 81.