Customer Service Representative, Disability Claims

Job overview

The Customer Service Representative, Disability Claims role is hybrid/remote after training, with the listing based in Wichita, KS. Pay is $15 per hour. Parmele Disability Advocates helps individuals obtain Social Security Disability benefits. This role keeps client claims accurate and moving through the disability process by monitoring statuses, resolving issues, tracking deadlines, and maintaining case records. It also serves as a liaison with the Social Security Administration and supports attorneys, case managers, and other staff.

What you'll do

• Serve as a liaison between the firm and the Social Security Administration
• monitor and verify claim statuses
• review records for discrepancies, missing information, or delays
• research and follow up to resolve issues
• monitor deadlines and prepare routine correspondence
• maintain case documentation
• collaborate with attorneys, case managers, and support staff
• perform administrative case-support tasks
• protect confidential client information.

What we're looking for

Skills & competencies

customer service representative

disability claims

social security disability

claims administration

case documentation

ssa liaison

wichita ks

parmele disability advocates

$15/hr

paid training

hybrid/remote after training

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• paid time off
• wellness resources
• 401(k).

Why this role

Paid training and ongoing support; flexible hybrid/remote work environment after training completion; no prior Social Security Disability or legal-services experience required.

About the employer

Parmele Disability Advocates is hiring for this role. Industry: Offices of Lawyers. Sector: 54.