Customer Service Representative, Biometrics Fingerprinting Technician

Job overview

The Customer Service Representative, Biometrics Fingerprinting Technician role is onsite in Charleston, SC, Monday through Friday from 7:30 AM to 4:30 PM; compensation is not specified. The position supports USCIS Application Support Center operations for a government program. The role helps applicants complete biometrics registration and ensures facility processes are followed. It contributes to efficient ASC operations by providing courteous front-line service and accurate fingerprint, photograph, and signature collection.

What you'll do

• Complete biometrics registration, including fingerprints, photographs, and signatures
• verify that entrants are approved applicants or visitors and follow facility procedures
• provide courteous front-line customer service
• obtain and maintain government-issued suitability clearance
• complete biometrics training and certification within 60 days.

What we're looking for

Skills & competencies

customer service representative

biometrics fingerprinting technician

charleston sc

heitech services

uscis

fingerprinting

biometrics registration

onsite

monday–friday

7:30 am–4:30 pm

high school diploma

u.s. citizen

Work arrangement

• Weekend coverage required

Why this role

Supports USCIS Application Support Center operations; U.S. citizenship and ability to obtain government clearance required.

About the employer

HeiTech Services is hiring for this role. Industry: Employment Placement Agencies. Sector: 56.