Front Desk Supervisor, Canopy

Job overview

The Front Desk Supervisor role is onsite in Minneapolis, MN, with full-time availability needed for weekdays and weekends. Compensation is $19–$22 per hour. The role supports Canopy by Hilton’s Minneapolis Mill District hotel and its neighborhood-focused guest service culture. The supervisor oversees front desk operations and guest movement through the hotel, ensuring brand standards, accurate transactions, and responsive service. As Manager on Duty, the role coordinates with other departments and supports staff through coaching and training.

What you'll do

• Oversee front desk operations and guest check-in and checkout
• ensure guests are welcomed and served courteously according to brand standards
• maintain front desk supplies
• serve as first management contact for guest complaints
• ensure front office quality standards and procedures are followed
• oversee financial transactions and sales reporting
• coordinate with other departments
• act as Manager on Duty
• support staff training, coaching, and work coordination.

What we're looking for

Skills & competencies

front desk supervisor

minneapolis mn

canopy by hilton

hotel front desk

guest service

manager on duty

front office operations

staff coaching

weekdays and weekends

$19–$22/hour

Work arrangement

• Weekend coverage required

Why this role

Requires one to two years of hospitality experience and at least one year of supervisory experience; high school or equivalent education is required. The role may have a variable schedule based on hotel needs.

About the employer

Canopy by Hilton Minneapolis Mill District is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.