Switchboard Operator (3:00 PM–11:00 PM), Part-Time

Job overview

The Switchboard Operator role is onsite at a medical facility in Philadelphia, PA. Compensation is not specified. The position provides telecommunications and emergency call support for a VA Medical Center and affiliated clinics. The operator handles incoming calls, routes inquiries, monitors communications equipment, and supports emergency response by announcing codes and responding to alarms and notifications. Accurate records and calm, professional communication help support patient care, safety, and emergency operations.

What you'll do

• Answer internal and external calls
• operate computerized switchboard and paging systems
• route inquiries
• respond to emergency calls, alarms, disaster codes, and 911 notifications
• announce emergency codes
• maintain call logs, incident records, and ward information
• assist callers with outgoing calls
• monitor alarm and emergency communication equipment
• use Microsoft Outlook, Word, and Excel for reporting
• comply with HIPAA, VA policies, and security requirements.

What we're looking for

Skills & competencies

switchboard operator

telephone operator

emergency communications

va medical center

patient safety

paging systems

philadelphia pa

part-time

rotating shifts

3:00 pm–11:00 pm

hipaa

va training

microsoft office

Work arrangement

• Weekend coverage required

Why this role

The posting specifies rotating shifts with no permanent shift assignments, VA-provided equipment, and required HIPAA and VA training provided.

About the employer

116508 Innovation At Work is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.